Thought Leadership
Why Managers in the Healthcare Industry Don’t Manage
Explore why front-line managers are often spending very little time on healthcare management activities.
Thought Leadership
The Inherent Flaw of Using Averages in the Healthcare Industry
Most Healthcare organizations set performance standards based on the highly flawed approach of using historical averages. Learn about the flaw of averages executives fall into by using this approach.
Case Study
Healthcare Provider Services Quality Review Case Study
A case study outlining the results of our solution in the Services Quality in Healthcare department of a major health insurance company.
Case Study
Healthcare Provider Services Appeals Processing Case Study
A case study outlining the results of our solution in the Provider Services Appeals Processing department of a major healthcare provider with health insurance services.
Case Study
Healthcare Provider Services Written Inquiry Processing Case Study
A case study outlining the results of our solution in the Provider Services Written Inquiry Processing department of a major health insurance company
Case Study
Healthcare Member Enrollment Processing Case Study
A case study outlining the results of our solution in the member enrollment in healthcare processing of a major health insurance company
Case Study
Healthcare Medical Review Case Study
A case study outlining the results of our solution in the Medical Review department of a major health insurance company
Case Study
Healthcare Government Claims Processing Area 2 Case Study
A case study outlining the results of our solution in the Government Claims Processing department of a major health insurance company
Case Study
Healthcare Government Claims Processing Area 1 Case Study
A case study outlining the results of our solution in the Government Claims Processing department of a major health insurance company