TRANSFORMING THE HEALTHCARE INDUSTRY

Enlighten partners with some of the largest healthcare providers in the world to enable dramatic, sustainable operational transformation that engages employees, empowers managers, and creates visibility across the entire business. Enlighten delivers high-quality services at affordable prices while eliminating waste and improving efficiency and productivity in the back offices of healthcare providers. Proactive and transparent operations that will improve performance faster than you ever imagined possible. So fast, the typical ROI is six months.

YOU'LL SEE RESULTS. GUARANTEED.

On average, our clients see:

28%

EMPLOYEE ENGAGEMENT GAIN
Pulse surveys consistently show engagement gains with comments like "Enlighten Team Turbos keep us focused on our goals on a daily basis"

60%

BACK OFFICE PRODUCTIVITY GAIN
60% productivity gains within 20 weeks, often 100% gains within the first year. There's no faster way to measurable cost savings

40%

IMPROVED CUSTOMER SERVICE
Typical gains include reduced complaints, cycle times and backlogs (20-70%), together with improved quality and gains in Net Promoter Scores (40%)

CLIENTS AND THOUGHT LEADERS SPEAK TO OUR EFFECTIVENESS

DATA AND MANAGEMENT DISCIPLINES TO ENGAGE & EMPOWER. ALL IN ONE PLACE.

An Enlighten transformation empowers team members and managers with actionable daily metrics. The software solution provides powerful forecasting and planning tools which, together with the introduction of management disciplines, drives continuous improvement. Our SaaS solution requires minimal IT involvement to get you up and running quickly.

WE COACH & MENTOR YOUR TEAM FOR SUSTAINABLE CULTURAL CHANGE

Our lean methodologies help managers identify waste and available capacity, so they can continuously optimize efficiency without compromising quality and customer service. Supported by intensive coaching, mentoring and practical software analytics, managers learn to integrate planning, forecasting, and scenario modeling into their routines. New habits are embedded for sustainable continuous improvement.

About Enlighten

Enlighten® offers an integrated operations management system that delivers sustainable improvement and inspires managers in the healthcare industry to proactively lead through a strong change management focus.

Since its inception in 2003, built into the company’s DNA is an obsession to improve operational performance. We believe Operational Excellence arises from exceptional management behavior guided by solutions that are innovative, effective and practical. We are different in that our approach is founded on real world hands-on methodologies, on the-job coaching, training and proven management disciplines.

Enlighten ® serves some of the largest healthcare providers in the world. Our clients regularly take $200mill PLUS out of the bottom line by implementing the Enlighten program in their operations.

Partnering with Enlighten is a low risk proposition because we guarantee our results. No one else has our deep industry knowledge, and we are confident in our ability to quickly deliver value – at many times the outlaid investment, as we have proven again and again.

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DO YOU WANT TO TRANSFORM YOUR OPERATIONS?